FAQ

Frequently Asked Questions

Answers to the most common questions about VeriSelf.

General

Q: Is this plugin free?

A: Yes, there is a Free tier with the Age Gate popup forever and 100 lifetime AI verifications via VeriSelf Cloud AI. For unlimited verifications, connect your own AI provider (BYOAI) in Settings → AI Provider. OpenAI, Ollama, or any OpenAI-compatible endpoint works. You pay your provider directly at their per-token rates..

Q: Do I need my own AI server?

A: Not for the free tier — that uses VeriSelf Cloud AI (100 lifetime verifications). For PRO, you can connect your own AI provider, OpenAI key, or any OpenAI-compatible API. Or subscribe to VeriSelf Cloud AI monthly for managed access.

Q: What AI models work?

A: Any vision-capable model. Recommended: gpt-4o (OpenAI), claude-3.5-sonnet, llama3.2-vision, llava, moondream. The plugin has built-in model detection and warns if a model doesn’t support images.

Q: Does the AI store my users’ photos?

A: No. With self-hosted AI (PRO via BYOAI), images never leave your server. With VeriSelf Cloud AI, images are forwarded for analysis and are not retained. Debug mode stores temporary photos with auto-purge (30 days) protected by .htaccess.

Q: Can users bypass the verification?

A: The plugin has multiple anti-spoof layers: liveness token (replay prevention), movement + blink detection across 10 frames, mask integrity check, AI confidence threshold, and optional fraud scoring. This is significantly harder than clicking “Yes, I am 18.”

Q: Does it work on mobile?

A: Yes. The UI is fully responsive. On mobile, camera resolution is automatically reduced to 640×480 for performance, and touch feedback is enabled.

Setup & Configuration

Q: Where do I get an AI server for BYOAI?

A: Install an AI provider (e.g., Ollama) on any Linux, macOS, or Windows machine with a GPU (recommended) or CPU. For production, a VPS with 8GB+ RAM and an NVIDIA GPU is ideal. You can also use OpenAI, Claude, or any OpenAI-compatible API.

Q: Can I use OpenAI instead of self-hosting?

A: Yes. With any paid PRO plan, select OpenAI-Compatible as the API type, enter your API key, and use gpt-4o or gpt-4o-mini. You pay OpenAI directly — no per-check fees from VeriSelf.

Q: How do I make the gate appear on every page?

A: Go to Settings → VeriSelf Verification → Age Gate tab → Trigger → select “On page entry”.

Q: How do I change the minimum age?

A: Go to Settings → VeriSelf Verification → Age Gate tab → Minimum Age for the gate overlay. Verification tab → Minimum Age controls the AI verification shortcode.

Security & Privacy

Q: Is this GDPR compliant?

A: Yes. Data minimization (only age/gender/location stored long-term), consent checkbox, auto-purge (debug photos 7 days), right to deletion, no tracking cookies, self-hosted AI option. Full audit trail for compliance evidence.

Q: Where are photos stored?

A: Only when Debug Mode is ON. Stored in wp-content/uploads/veriself-debug/ with .htaccess protection. Served only via admin-authenticated AJAX with nonce verification. Auto-purged after configurable retention (default 7 days).

Q: How do I delete a user’s data?

A: Use the shortcode

on a page. The user clicks the button and their verification data is purged. Alternatively, delete their log entries from the admin log viewer.

Billing & Licensing

Q: How does the free tier work?

A: The free tier gives you the Age Gate popup forever and 100 lifetime AI verifications via VeriSelf Cloud AI. No credit card required. VeriSelf Cloud AI handles the AI analysis — you don’t need your own server. When credits run out, it falls back gracefully to the basic Age Gate.

Q: What happens when I exhaust my 100 free AI verifications?

A: The plugin falls back gracefully to the basic Age Gate (DOB entry). No content is blocked. You can use BYOAI for unlimited AI verifications at your own provider cost, or stay on the 100 lifetime Cloud AI verifications included with the free plugin..

Q: Can I use this on multiple sites?

A: PRO covers 1 site. Agency covers up to 10 sites. Enterprise is unlimited.

Q: What is the difference between BYOAI and VeriSelf Cloud AI?

A: BYOAI means you connect your own AI provider (OpenAI, Claude, Ollama) — unlimited verifications, no per-check fees, data stays on your server. VeriSelf Cloud AI is our managed monthly subscription where we handle the AI for you. BYOAI requires a paid plan; Cloud AI is available to all users.

Q: How do I upgrade from Free to PRO?

A: In your WordPress admin, go to VeriSelf Verification → Account. Click “Upgrade” and complete the checkout via Freemius. PRO features unlock immediately.

New in v3.1.0

Q: What is Yes/No verification mode?

A: A simple binary age confirmation: users click “Yes, I am 18+” or “No, I am under 18”. Available alongside DOB entry and AI camera verification. Users can switch between modes using the mode tabs on the verification gate.

Q: What is the Risk Engine?

A: The Risk Engine scores every AI verification attempt from 0-100 based on multiple signals: VPN/proxy detection (+25), virtual camera detection (+30), liveness failure (+20), 3D mapping failure (+15), and GPS mismatch (+10). You can configure the threshold, set fallback methods or blocking actions, and view a full breakdown in the audit log.

Q: What is the Content Gate?

A: The Content Gate lets you gate specific content inline within a page using blur, solid overlay, or inline card reveal modes. Add it via the Gutenberg block inspector, per-post meta box, or category settings. Perfect for protecting individual paragraphs, images, or sections without blocking the entire page.

Q: Does VeriSelf support dark mode and mobile devices?

A: Yes. The gate automatically detects system dark mode preferences (with a 3-state dropdown: Auto/Dark/Light) and respects reduced motion settings. On mobile, the gate appears as a bottom sheet with a drag handle and swipe-to-dismiss gesture.

Q: How do I add a verified badge after verification?

A: Enable “Show verified badge” in Settings → Age Gate → Gate Design. After successful verification, users see a checkmark badge animation confirming their age has been verified. The badge supports customizable colors matching your theme.

Q: What is VeriSelf Cloud AI?

A: VeriSelf Cloud AI gives you managed AI verification without running your own server. During early access, all users get 100 lifetime verifications included. BYOAI (Bring Your Own AI) is available to everyone for unlimited verifications at your own AI provider cost.

Q: How do I select an AI model?

A: In the Provider tab, use the Model dropdown. Click “Refresh model list” to auto-fetch available models from your AI provider, or click “Type manually” to enter a model name directly. The plugin validates that the model supports vision/image inputs.